• Which drivers license do I need?

  You can see the required drivers permit required on the details page for every motorcycle/scooter/quad. It's impossible for us to list all the license categories from every country in the world, but in general terms this is chart might help you. From unrestricted, to most restricted in descending order:Popular

• Can you deliver (pick up or drop off) the motorcycle to the hotel?

  It is possible to get the motorbike delivered or collected in some cases, however not always, since not all of our local offices are providing that service. You can check on the motorbike page you are looking for below the image of a bike if the "Delivery (Hotel)" and "Return (Hotel)" addons are listed for free, an extra charge, or if it's not available at all (in case the hotel addons are not listed). Example: Free HPopular

• Is it possible to rent a scooter if under 18 years old?

  Yes - In most cases it is possible to rent a 50cc vehicle if you are under 18, but that is very dependent on each country. You should always check the the minimum age and type of license requirements listed in "Rental Policy" at the bottom of the page for the exact vehicle you are looking for.Some readers

• Is there a minimum age for renting a motorcycle?

  Yes, there is a limit and it depends of a motorcycle model and engine capacity, but also of the local law for the country where you are booking. You can find the minimum age required for renting listed at the bottom of the page for each motorbike. Example; Minimum Rental ageFew readers

• Is it possible to pickup/return early in the morning or very late at night?

  It's possible, but not always. When you are selecting the pickup and drop-off times, the system will not allow you to pick a time outside the opening hours of the local rental office. In some occasions, the business might allow for out of hours delivery or collection, and if thats the case, it will be clearly stated in the "addons" section of the motorbike.Few readers

• Is there a discount for many days or long term rentals?

  Yes! Our system automatically calculates the best possible rental price depending on the duration of your booking. The discount will be immediately applied to your booking, nothing more you need to do! We will also automatically recommend considering booking for an extra day if we know you will get a bigger saving!Few readers

• Can I reserve multiple motorcycles at once?

  It is not currently possible to do a checkout with multiple vehicles at once (but we are working on it! 🙂 ) Your best option is to create an account once you complete the first reservation, therefore saving your details. From there. you can just repeat the process for as many individual motorcycles as you need. The whole checkout process is super quick, actually, it only takes 3 clicks once you have created an account. Create an account to make multiple bookings faster (https://storage.Few readers

• Is motorcycling clothing (gloves, jackets, etc) available rent?

  Yes, but primarily for rentals of bigger adventure motorcycles. While on the details page of the motorbike you will be able to see the type of motorcycle riding gear that is available. Nearly all our rentals include basic protection; such as a helmet, and gloves - but make sure to always check the rental conditions and addons on the motorcycle or scooter you are interested in. Example extra addonsFew readers

• Can I rent a motorbike for just a few hours?

  Unfortunately we do not do hourly pricing. The rental period on Riderly is on 24 hours increments, with a minimum of 1 day. You are of course able to rent for the minimum period of 1 day, and return the motorbike earlier if you wish.Few readers

• Can you deliver (pick up or drop off) the motorcycle to the airport?

  In most cases you can! You are able to view if this option is available (either free or as an extra) by scrolling down to the "addons" section of the motorbike you are viewing. This can change from motorcycle to motorcycle, so make sure before placing a booking that the option is actually available. Example: Free AirportFew readers

• Is there a discount for multiple (or group) bookings?

  Sure! If you have a group reservation (+3) for a given date, or If you are thinking of booking in several cities across your journey get in touch in the chat and we can try to work something out for you! 🙂Few readers

• What is a security deposit?

  A security deposit is a way for the local company to temporarily hold some funds to cover for the an eventuality during your rental. The vast majority of rentals require a security deposit to be left prior to driving away with the vehicle. The amount required is listed at the bottom of every motorbike page in the "Rental policy" section as well as in your Riderly rental voucher once the booking is confirmed. The security deposit is managed by the local rental office in accordance to the contracFew readers

• What are the accepted payment methods?

  For online reservations, we use Stripe, the worlds leading payment provider, in order to securely process payments. This also means that means that we never have access to your banking information. Stripe supports a number of payment mechanism including: Visa, MasterCard, Amex, etc (credit, debit, and pre-paid) Apple Pay Google Pay GiroPay (Germany) iDEAL (Netherlands) BankContact (Belgium) BankCaires (France) EPS (Austria) Przelewy24 (Poland)Few readers

• What is the office working/opening hours?

  This can vary per day, season and location. Our online system will only allow you to select the earliest or latest times available for the days you selected. This office is open from 08:00-21:00Few readers

• When do I pay the security deposit?

  There is no need to pay the security deposit upfront online, you will pay it in person in cash or with a card when collecting the motorbike. The exact security deposit amount will be stated in the "Rental policy" section on the motorbike page you are looking to rent, and also in Riderly rental voucher once the booking is confirmed. If it is possible to pay the security deposit with a card, it will be stated in brackets (https://storage.crisp.chat/users/helpdesk/website/978d093cce967800/screenFew readers

• Can I pickup or return the motorbike on the weekend? (Saturday/Sunday)

  Yes! Most of the local offices are open on Sunday and usually there is no additional cost to collecting on the weekend. However, very few of our offices do charge a small fee for Sunday pickup. If that's the case, you will be able to see it listed as one of the "addons" suitable for the rental. Example: Sunday Pickup not freeFew readers

• Can I reserve a motorbike on behalf of another person?

  Yes you can! Just make sure to list the correct information of a person you are making a reservation for, like name, age, email address and driver license details.Few readers

• Can I make a reservation for today / same day?

  Unfortunately no. We process hundreds of rentals a day and the logistics involved to ensure availability, checks, and sanitation & disinfection of every vehicle means that we require a day to ensure that the local office has everything ready for you at the highest standard.Few readers

• Can I rent for tomorrow?

  Yes, you can! Just keep in mind that the confirmation process and preparing a motorbike takes time. During a high season, reservations on such a short notice might be declined if the local office feels they are unable to carry our pre-rental checks or prepare the vehicle to their normal standards.Few readers